---
title: "Announcement about Datacrazy Internal Routes (Changes to Internal APIs)"
description: "See what changes are coming to the API and learn how to migrate Datacrazy integrations from internal CRM and messaging routes to the public API."
url: https://help.datacrazy.io/en/articles/10670832-announcement-about-datacrazy-internal-routes-changes-to-internal-apis
collection: "API de Datacrazy"
updated: 2026-10-24
language: en
alternates: [pt-br, es]
---

# Announcement about Datacrazy Internal Routes (Changes to Internal APIs)

See what changes are coming to the API and learn how to migrate Datacrazy integrations from internal CRM and messaging routes to the public API.

Hello, Crazyers!

Starting with our next release, there will be an important change related to Datacrazy's **internal routes**.

The internal routes currently in use will no longer be available. After the update, the same data must be accessed exclusively through the **public (external) routes**.

\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_

## What is changing?

If you use a route in your system that has `CRM`**,** `messaging` and `accounts` in the **URL**, such as:

`https://crm.g1.datacrazy.io/api/crm/`

this means it is an **internal route**.

After the update, this endpoint will no longer be available at this URL and must be accessed through the corresponding **public route**.

In most cases, the change consists of replacing the internal address with the public address and adjusting the API version.

### Examples of changes

Internal Route — stops working

Public Route — accessible to everyone

**IMPORTANT:** Webhooks are not affected.

<table data-id="bb65003c-3083-41a7-96c5-67bb33c9a654" style="min-width: 483px;"><colgroup><col style="width: 458px;"><col style="min-width: 25px;"></colgroup><tbody><tr><td colspan="1" rowspan="1"><p data-id="e0de59c1-fda4-4257-8322-8ae30943f33c"><strong>How it was</strong></p></td><td colspan="1" rowspan="1"><p data-id="19e2461e-3e15-488c-a6f0-a2d170c666e3"><strong>How it will be</strong></p></td></tr><tr><td colspan="1" rowspan="1"><p data-id="a7447f2c-7ef8-4752-bf60-838f47b25364"><code>https://crm.g1.datacrazy.io/api/crm/</code></p></td><td colspan="1" rowspan="1"><p data-id="dcb8064f-d28f-4375-82e7-531a642376c5"><code>https://api.g1.datacrazy.io/api/v1/crm/</code></p></td></tr><tr><td colspan="1" rowspan="1"><p data-id="3f653361-a27e-4af4-b348-6680e8d4a975"><code>https://messaging.g1.datacrazy.io/api/crm/</code></p></td><td colspan="1" rowspan="1"><p data-id="da468551-f0ac-445c-b898-9968f814aa56"><code>https://api.g1.datacrazy.io/api/v1/messaging/</code></p></td></tr><tr><td colspan="1" rowspan="1"><p data-id="2ac3347f-019d-4c40-a92f-3f1d23e0ab18"><code>https://crm.g1.datacrazy.io/api/crm/businesses/metrics/summary</code></p></td><td colspan="1" rowspan="1"><p data-id="6d899d96-ec52-4313-ba6f-93cc0a0e31ce"><code>https://api.g1.datacrazy.io/api/v1/crm/businesses/metrics/summary</code></p></td></tr></tbody></table>

\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_

## Attention

If your system, integration, automation, or application currently uses any of the **internal routes**, we recommend updating them before the next release to avoid downtime or integration failures.

**Summary:** routes that use internal domains, such as `crm.g1.datacrazy.io` and `messaging.g1.datacrazy.io`, must be replaced with the corresponding public routes available at `api.g1.datacrazy.io`.

We ask everyone to make the necessary adjustments before the update.  

**IMPORTANT:** Webhooks are not affected.

**Datacrazy Team**